1. Returns
- Eligibility: Items must be unused, in original packaging, with tags, and returned within 14 days of delivery.
- Process: Email [Your Support Email] for a return authorization (RA) number. Include order number, item details, and reason for return.
2. Refunds
- Approved returns will be refunded to the original payment method within 7 business days.
- Shipping costs are non-refundable unless the return is due to our error.
3. Exchanges
We currently do not offer direct exchanges. Return the item and place a new order.
4. Damaged or Defective Items
Contact us within 48 hours of delivery with photos/video proof. We’ll replace the item or issue a refund.
5. Non-Returnable Items
- Personalized/custom-made products.
- Gift cards or downloadable items.
6. Shipping Returns
You are responsible for return shipping costs unless the error is ours.
Contact Us:
For assistance, email [Your Support Email].